Complete IT for small business — with security built in

Your entire IT department. One partner, one monthly price.

EDG.tech runs your day-to-day technology — helpdesk, patching, strategy, a Dedicated Success Coach — with a 24/7 security operations center underneath it all. Start with Essentials at $45 per device, or get everything with Complete at $100 per user, per month.

Since 2016 US-based & Maryland-local From $45/device
Your IT department is standing by — nothing goes unmonitored, ever
$100
PER USER / MONTH
EDG.tech Complete — your whole IT department and 24/7 security, one flat fee
The Break-Fix Trap

Sound familiar?

“We only call when it breaks.”

So nothing gets maintained, every problem is an emergency, and every invoice is a surprise.

“IT is eating my time.”

Every printer issue, password reset, and mystery slowdown lands on you or one overworked person.

“A virus scanner is our security plan.”

Antivirus here, backups somewhere — and nobody watching any of it overnight. A virus scanner isn’t a security plan.

EDG.tech replaces the patchwork with one accountable IT partner.
Your IT department

What it’s like to have us as your IT department.

Not a ticket queue. Not an overseas call center. A team that knows your business, your people, and your setup — and treats your technology like it’s ours.

Your helpdesk
A helpdesk that picks up.

Call, chat, or email — a real person who already knows your setup answers, usually in minutes. Nobody re-explains their printer for the third time.

US-based · No overseas call center
Your coach
A Success Coach who knows your name.

Every client gets a Dedicated Success Coach: quarterly business reviews, a technology roadmap, and honest advice about what to buy — and what not to.

Included in every plan
Your maintenance
Problems fixed before you notice.

Patching, monitoring, and maintenance run quietly in the background. Most issues are resolved before anyone in your office would have reported them.

Proactive, not break-fix
Your reporting
Straight answers, plain English.

You always know what you have, what it costs, and why. Reports and recommendations arrive in business terms — no acronym soup, no upsell theater.

One partner, one number to call
Two plans, no fine print

Start where you are. Grow when you’re ready.

No long-term contracts · Month-to-month
Where most businesses start

DIY antivirus

A virus scanner isn't a security plan. Nobody is patching, nobody is watching, and when something goes wrong — the buck stops with you.

The foundation
EDG.tech Essentials
$45PER DEVICE / MO

The managed-IT foundation with core protection — for businesses stepping off break-fix.

24/7 device monitoring & alertingRMMRemote Monitoring & ManagementThe software that lets us watch, patch, and fix your devices from our office — around the clock, without interrupting you.
Automated patching & updates
Endpoint & DNS protection
Business-hours helpdesk
Dedicated Success Coach + quarterly reviewsQBRQuarterly Business ReviewA sit-down every quarter with your Success Coach to review your technology, plan ahead, and keep the budget honest.
Start with Essentials
Flagship — most businesses choose this
EDG.tech Complete
$100PER USER / MO

The entire stack: your IT foundation and 24/7 security, one flat fee. IT is never priced separately.

Everything in Essentials-class IT, plus
24/7 helpdesk, including after-hours
AI-driven endpoint protectionEDREndpoint Detection & ResponseSmarter-than-antivirus protection that spots ransomware behavior in real time and can roll a machine back to healthy.
24/7 threat detection & responseSOCSecurity Operations CenterA room of real security analysts watching for threats 24/7 — and stepping in the moment one appears.MDRManaged Detection & ResponseWe don't just alert you about threats — we act on them for you, any hour of the day.
Identity & cloud security
Microsoft 365 / Google email security
Security training + phishing simulations
Get Complete
No long-term contracts. Month-to-month, upgrade any time. Compare plans line by line →
The security core — included in Complete

What makes our IT different: a 24/7 security operations center underneath it.

Most IT providers bolt security on. Ours is built in: 24/7 threat detection and response, AI-driven endpoint protection, identity and email security, DNS filtering, backup, and training for your team — monitored by a live security operations center that can isolate a threat within minutes of detection.

24/7 Detection & ResponseMDRManaged Detection & ResponseWe don't just alert you about threats — we act on them for you, any hour of the day.
A live security operations center monitors your environment around the clock and responds to real threats in minutes.
Identity ProtectionITDRIdentity Threat Detection & ResponseWatches your logins and accounts for signs someone stole a password — and locks them out before damage is done.
Login monitoring for Microsoft 365 / Google Workspace, dark-web credential alerts, enforced multi-factor sign-in.
Next-Gen Endpoint ProtectionEDREndpoint Detection & ResponseSmarter-than-antivirus protection that spots ransomware behavior in real time and can roll a machine back to healthy.
AI-driven protection that stops ransomware in real time and can roll machines back.
Email Security & Phishing Defense
99%+ of phishing and malware stopped before the inbox, plus team training.
DNS & Web Protection
Malicious sites blocked at the DNS layer on every device, on any network.
Patching & Device ManagementRMMRemote Monitoring & ManagementThe software that lets us watch, patch, and fix your devices from our office — around the clock, without interrupting you.
Automated OS and app patching across Windows, macOS, Linux, iOS, and Android.
Cloud Backup & Recovery
Encrypted, ransomware-aware backups for endpoints, servers, and cloud data.
Dashboards & Executive Reporting
One portal, plain-English reports on threats, patches, and posture.
Explore the security stack All of it included in Complete. No security à la carte.

Getting protected is a four-step process.

1

Talk to Duane.

A free, no-pressure 20-minute consultation. We listen first — your business, your setup, your worries.

2

Get your quote in 24 hours.

A transparent, per-device or per-user quote — a real number, not a range.

3

Protected in days.

We deploy the stack across endpoints, identities, email, and backups — without disrupting your team.

4

Run 24/7.

Your IT department is on: helpdesk, patching, 24/7 security monitoring, and a Success Coach who checks in quarterly.

24/7.
Monitoring & response, every hour of every day
$45.
From $45 per device/month — plans for every stage
24h.
Transparent quote within a day — a real number, not a range
Coach.
A Dedicated Success Coach, included in every plan

What our clients say

5.0 ★★★★★ on Google
GOOGLE REVIEW

“We have been incredibly pleased with the service and support we've received from Duane and the team at EDG.tech. Duane is knowledgeable, responsive, and always goes above and beyond to ensure our technology runs smoothly. Whether it's resolving IT issues, strengthening our cybersecurity, or providing expert guidance, he consistently delivers professional, reliable service. It's a relief knowing we have someone we can trust to keep our systems secure and our business operating efficiently. We highly recommend Duane and EDG.tech to any business looking for dependable IT support and outstanding customer service.”

Maria B.
GOOGLE REVIEW

“EDG.tech built two websites for my law practice and manages our cybersecurity. They understand that for attorneys, client confidentiality is non-negotiable. Professional, responsive, and they explain everything in plain English. Highly recommended.”

David M.
GOOGLE REVIEW

“As the Executive Director of a small nonprofit, having a trusted technology partner is essential. Choosing EDG.Tech was absolutely the right decision. Their team is approachable, responsive, and consistently provides outstanding support. No matter the size of the issue, they treat every request as a priority.”

Kim S.
GOOGLE REVIEW

“We have used Duane and crew for our tech support for several years for our small business. We are small enough not to need someone full time but large enough to need someone regularly. They have implemented many changes over the years. Countless quarantined emails later, and we are still safe and sound! Plus, they can take any wild, futuristic idea and make it a reality!”

Rachel E.
Duane Epperly, founder of EDG.tech

You’ll talk to Duane. Not a sales rep.

EDG.tech is founder-led: 25+ years of engineering and operations experience, and the person who designs your IT is the person who answers when you call.

— Duane Epperly, Founder, EDG.tech

Ready for IT you never have to worry about?

Book a free 20-minute consultation. You'll get a transparent quote within 24 hours — a real number, not a range. No pressure, no jargon.